Reviews about us

Here's what our guests say about us:

Dear Mr Smith,
I wanted to write to thank you and your team for the wonderful way they looked after me and my colleagues during our stay at your hotel for The Queen’s visit to Northumberland on 22nd June. 
In particular, Paul and Jannick offered outstanding service, and helped to make our stay both comfortable and pleasurable. 
We are extremely grateful to you all. 

Kind Regards,

Zaki Cooper – Assistant Press Secretary to HM The Queen
Buckingham Palace

'Fantastic Atmosphere!  Lovely welcome at reception, very nice comfortable room. Amazing dining room, loved the Olympic Suite, fantastic atmosphere and what amazing history. Good food and breakfast was very good quality for a buffet. Will definitely be back for another visit.'
Brunniche, December 2011

'Perfect Stay!  We visited Alnwick  to visit the Alnwick Gardens at night. Couldn't fault the room, well decorated, HUGE bed, clean, nice big bath and modern bathroom, every need covered and very peaceful. We even had a slight view of Alnwick Castle and the Alnwick Gardens.  Breakfast was great and the Olympic Suite was an amazing setting to finish our trip.  All staff we encountered during our stay were friendly, helpful, polite and couldn't do enough to help you...it was an amazing stay and can't wait to return!' 
Jones December 2011

‘We wanted to say a huge thank you for making our wedding day perfect. You all went out of your way to attend to our every need and take the stress out of the day for us. We enjoyed every minute and had lots of fantastic comments from our guests about your hospitality. Thank you for always being at the other end of the phone to help with the organisation of the day, something that was vital with us living so far away. Thank you to all your staff for your part in our day and stay at your hotel. We would be grateful if you could pass on our gratitude to all your staff. We had an amazing day and are extremely grateful to you all.’
A & G July 2011

‘Our daughter’s wedding was a great success and a gloriously memorable day, thanks in no small part to the efforts and attentions of managers and staff at The White Swan, in Alnwick. Their care and assistance in the early planning stages were invaluable. Nothing was too much trouble. Their vast experience in such events was obvious from the start and they were only too pleased to make their wealth of knowledge and understanding available to us. Attention to detail was meticulous. Food and wine were excellent. All members of the hotel staff were friendly and helpful. Their solicitous concern remains an intrinsic part of our memories of a delightful and successful day.’
L & G May 2011

‘We just wanted to say a huge thank you to all at the White Swan who made our wedding day absolutely perfect. We had to organise our wedding in three weeks but the short time frame never seemed to be a hindrance as all our wishes were catered for.  [Everyone] went out of their way to make sure we had the wedding we wanted. The food was fantastic; people are still talking about the game terrine and lamb! Thank you!
V & D April 2011