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Reviews about us

Here's what our guests say about us:

Titanic Weekend – Fantastic Hotel This was only our second stay at the hotel - the first being a staff Christmas party last year. The weekend was wonderful and the level of service and standard of everything from room to food was absolutely first class. The big difference between this and other hotels was the fact that all the staff remembered us from the previous stay and literally welcomed us as we arrived. All of my staff loved the party last year - so much so they wanted to come back this year, and that's exactly what we have done.  Much credit to Charlotte and everyone at The White Swan, we now feel like friends of the hotel. Terry C April 2012

The White Swan Alnwick, Titanic Centenary Weekend  When I came across details of the Titanic weekend on the Classic Lodges website, I thought it would make a unique present for my husband's 50th birthday. I have to say, it was probably the best short break we have ever booked! The welcome we received and the attention to detail over the two days were second to none - from the superb food to the birthday card for my husband from all the staff. Nothing was too much trouble, and we especially liked the way the bed covers were turned down and little gifts left on both nights while we were enjoying the entertainment. There were complimentary tickets to Alnwick Castle and Gardens included in the package (well worth the visit) but what most impressed us was the friendliness and professional attitude of all the staff. We will definitely be going back again sometime in the future - possibly later this summer - as we would like to explore some of the surrounding countryside and coastal villages and castles. We look forward to meeting Paul and his team again! Wendy R April 2012

Excellent Value  We were only staying for one night so were delighted to be given a free upgrade to the Alnwick Suite with its four-poster bed, flat screen TV, comfy seating and a bottle of prosecco already on ice! The Olympic dining room is wonderful and we enjoyed a lovely meal in the magnificent surroundings. The manager spoke to all the diners and ensured we were being well looked after and also answered many questions on the history of the room. Breakfast was very good with plenty of choice. We would not hesitate to recommend this hotel to anyone visiting the area. Rose February 2012

Great Short Break We have just returned from a 2 night break at the White Swan. The staff are great just as the reviews say and made us feel very welcome. We had booked for a package which included tickets to the play house and had a fantastic evening out. On the first night we were well looked after with dinner in the Olympic Suite which is very impressive. We stayed in the Alnwick Suite which had a great four poster and was of a good size. We had afternoon tea in Hardys bistro which was quintessentially English and very filling which put us on until our chocoholic buffet which was there to delight us after our evening at the playhouse. All in all highly recommendable. We would definitely stay again - hopeful next time we will get to see the castle which does not open until the end of March, but the Alnwick gardens were well worth a visit and free tickets were included with our trip. SM February 2012

Wonderful We booked a night at the White Swan following a recommendation from a friend. We were not disappointed! The staff were fabulous, courteous, unobtrusive and really friendly, we had the impression that they were more of a family than a staff! Our room was beautiful, a huge, comfy bed and sparkling clean bathroom complete with BIG towels! The complimentary bottle of prosecco went down a treat too! The decor in the impressive dining room made the experience really special, it felt as though we were dining in a different era! The food was top class, as was the quietly attentive service. We have no hesitation in recommending a visit to anyone and will return for another visit, hopefully in the not too distant future! L Durham February 2012

Winter Offer I booked this offer the day before we travelled for two couples, the price was £99.00 per night, per couple, for a double room, evening meal, breakfast and a bottle of Prossecco in our room upon arrival.  When I booked I was given the chance to upgrade to a superior room for an extra £10.00 per couple which I did.  Upon our arrival we were booked in by some of the most friendly, welcoming staff that I have ever come across. We were given a suite as part of our room upgrade and we were really pleased with it. The room was large, well furnished and spotlessly clean. The promised bottle of Prossecco was on ice waiting for us and was a very nice touch.  We were given a £25.00 allowance for our evening meal which was more than enough; each person had three courses without needing to exceed this amount. The food was excellent, as were the staff serving us.  I thought this offer was excellent value and I will definitely stay at this hotel again and I would recommend it to others. Andy G January 2012

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08446 932 966 (Low Cost call)

Recent blogs


Our team are winners! - Our girls get recognition for their dedication

It's Murder at Grovefield House - Hotel launches its new Murder Mystery events starting 2nd May

Classic Lodges Awards - Special recognition for outstanding staff

The Hickstead raises money for the Air Ambulance - Join us and the Mid-Sussex Lions for an importanr fundraiser on 1st March

Grinkle Park comes into dough - Our own N Yorkshire Hotel is star of ITV's Britain's Best Bakery

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Copyright © Classic Lodges Hotels 2013

The White Swan
Bondgate Within
Alnwick
Northumberland, NE66 1TD
08446 932 966 (Low Cost call)